bd992's commitment to responsible gaming
Enjoy the fun while respecting your limits — bd992 offers deposit limits, time-outs, and self-exclusion to help keep you safe.
What is responsible gaming?
Online gaming and betting are a form of entertainment — but they do not always stay that way if played without awareness. bd992 believes every player has the right to a healthy and enjoyable experience.
Responsible gaming means deciding in advance how much time and money you will spend, not placing more bets under pressure from losses, and not putting gaming above other responsibilities in life. At bd992, you set your own limits — and we help you stick to them.
Our platform has multiple built-in safety tools that help players manage their own experience. Each feature is described in detail below.
Our safety tools
Set a deposit limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. The limit takes effect immediately once set; a 72-hour cooling-off period applies if you want to increase it.
Deposit controlSet a loss limit
Decide in advance how much you are willing to lose within a given period. When that limit is reached, bd992 will automatically alert you and stop any new bets from being placed.
Loss controlSession time limit
Set a maximum length for each gaming session. When the time is up, an automatic break is triggered and a warning message is shown on screen to encourage you to take a voluntary pause.
Time managementTemporary break (time-out)
Temporarily close your account for any period from 1 day to 6 weeks. During this time, no bets can be placed or deposits made. Your account is automatically reactivated once the break ends.
Time-outSelf-exclusion
If you feel that gaming is having a negative impact on your life, choose long-term self-exclusion. Once activated, it is not possible to log in again before the set period ends. Our support team is always ready to help with this process.
Long-term protectionReality check notifications
At set intervals, bd992 shows you a summary — how long you have been playing, how much you have deposited and withdrawn. This information makes it easier to make informed decisions.
Awareness notificationsHow to recognise the signs of a problem
Gaming problems do not always appear suddenly. They often start with small changes. If any of the signs below appear in yourself or someone you know, it is time to seek help.
Continuing to play in order to recover money that has been lost.
Spending time gaming while neglecting family, friends, or work.
Betting with money meant for essential expenses or with borrowed funds.
Feeling restless or irritable when unable to play.
Hiding from family how much you have played or how much you have lost.
Losing sleep or concentration due to thoughts of winning bets.
Am I playing for entertainment, or hoping to earn money? Am I staying within my set budget? Is gaming interfering with my daily life?
If the answer to any of the above questions is "yes", do not wait — contact bd992's support team or use our self-exclusion feature. We do not judge — we only help.
How to set your limits
After logging into your account at bd992, go to the "Account Settings" section and find the "Responsible Gaming" option. From there you can activate and manage all safety tools.
Log in to your account — go to the bd992 login page and sign in with your credentials.
Open the "Responsible Gaming" menu — select the relevant section from your profile settings.
Choose the limit or tool you want — deposit limit, loss limit, session time, time-out, or self-exclusion.
Set the amount or duration — and confirm. Changes take effect immediately.
Get help from the support team — if you have trouble setting it up yourself, let us know via live chat or at [email protected].
24/7 Support
For any questions or concerns, bd992's support team is always by your side — in both Bengali and English.
Live chat — instant support
Minor protection & age verification
Only players aged 21 or above may participate at bd992. A valid ID may be required to confirm your age when registering an account. We may request identity verification at any time.
If a minor in your household uses your device, log out of bd992 at the end of each session and keep your password secure. Using parental control software can add an extra layer of protection.
Age verification is mandatory when creating an account.
Suspicious activity is monitored and accounts are suspended if necessary.
Your account is personal — do not share it with others.
Always log out after use and keep your password confidential.
If any child or minor attempts to access the site, report it immediately to [email protected].
Frequently Asked Questions
Play safe, play with enjoyment
Entertainment at bd992 always comes with responsibility. Explore our game lobby or check the FAQ for any questions.